Training: Leading difficult conversations at work
Nina Kondratenko
edition
з 4х тренінгів
зі знижкою -10%
Intermediate - Advanced
90 min
10 spots / class
What will we do at the event?
👥 Who is it for?
For team leads, managers and professionals who need to give feedback and navigate challenging conversations at work in English.
Sometimes the hardest part of a conversation is the moment before it begins. Let’s work on having the conversation you’ve been putting off professionally, even when it gets uncomfortable.
📌 During the training, we will:
- explore why we postpone or avoid difficult conversations at work;
- learn how to prepare for a sensitive conversation by defining the issue, your goal and desired outcome;
- discover how to raise an uncomfortable issue clearly without creating unnecessary tension or sounding accusatory;
- learn how to manage emotionally charged moments and bring the conversation back on track;
- find ways to close a difficult conversation professionally, even when there is no immediate solution;
- practise handling sensitive issues in realistic workplace scenarios.
👉 Join the training to prepare for sensitive conversations, raise difficult issues clearly and keep the discussion on track
How to access club materials?
Who will lead the club?
Nina is an English teacher and speaking coach with 13+ years of experience.
She holds a degree in Philology, a Master’s in Social Work and a PhD in International Business from the University of South Carolina.
As a team leader and manager, she has led various projects, worked with cross-cultural teams and realized that people and communication are at the heart of every successful project.
That’s why her trainings are highly practical as she believes that this is the best way to learn anything.