When quality goes down
Alina Sapian
Upper-intermediate - Advanced
60 min
10 spots / class
What will we do at the event?
You buy a product you’ve loved for years but this time, something feels different. Has the quality really changed, or have your expectations?
📌 At the club, we will:
- explore why companies sometimes change products that customers already love;
- share examples of brands whose quality or customer experience has changed over time;
- discuss whether lower quality is always a deliberate business decision;
- consider what matters more to customers: consistent quality, an affordable price or a familiar brand;
👉 Join the club to practise comparing products then and now, describing changes in quality and explaining when something no longer meets your expectations.
How to access club materials?
Who will lead the club?
Alina is an English teacher with over 6 years of experience, and she knows exactly how to get people talking.
She’s worked with teams from CHANEL, Henkel, Favbet, Boeing, and even ran custom sessions like an Alias game for L’Oréal. But what really sets her apart is her ability to create a space where learners feel relaxed, supported, and ready to speak up.
Her classes are interactive, upbeat, and full of real conversations — whether you're chatting about daily life, culture, or something totally unexpected. If you're looking to level up your speaking skills in a fun, pressure-free setting — you're in the right place.